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There are a few major players in the business Satellite Internet category, WildBlue and the rest!

WildBlue Satellite Internet, is clearly the best choice.

If you are reading this article, most likely you do not have access to Cable modem or DSL. You want...
  • Reliable service.
  • Consistent speed - upstream and downstream.
  • A reasonable price with quality service
  • Technical support that resides in the United States. WildBlue Satellite internet service is your best high speed internet choice.

Price

WildBlue is the new kid on the block and the least expensive. As per the Wild Blue plan, it will cost you less money per month and less money up front for equipment and installation. Total cost for the first year of the basic WildBlue service is near 70% that of the total cost of similar digital satellite internet providers like DirecWay / HughesNet. Furthermore, WildBlue's maintenance costs after the initial year are about 15% less than DirecWay/HughesNet.

A solid name and a solid service.

DirecWay recently changed its name to HughesNet, but as far as can be determined that was the only change. You may draw your own conclusions in regards to this change. And don't let the "new kid on the block" scare you away. Based on to date surveys, Wild Blue satellite internet service has scored higher on the customer-satisfaction level than any other Satellite Broadband provider.

Just ask our customers.

Once the rollout of WildBlue was well underway, they commissioned an independent group to poll customers regarding their satisfaction with the product. It came back with a whopping 94% satisfaction rating. To date this has been unheard of in business satellite internet circles.

Recently, an online Broadband Tracking Company gave WildBlue the highest rating ever given to a Satellite Broadband provider. The reviews are on a scale of good, bad and ugly and based entirely on user feedback. Some of the comments from customers included "Good Value", "Compared to Dialup, Wild Blue rocks", " Best Value in Satellite Internet and "Right on speeds, great price".

Wild Blue Plan gives you the professional equipment, even if you take the Value plan.

With some digital satellite internet providers, you must choose the level of service you wish to have at the outset. This is due to a difference in equipment dependent upon the service you choose. With WildBlue satellite internet, there is no choosing of equipment. The Dish, Modem and all other aspects of the installation are the same, regardless of the service pack one chooses.

Dynamite comes in small packages.

The next issue you may wish to address is Dish size and Weight. When living in a rural area, one tends to have a few Dishes hanging out around the house. Minimizing this clutter is not something to ignore. The WildBlue Dish is 28" x 26", whereas, the Dish used by DirecWay / HughesNet is 38.5".

Sure, doesn't sound like a lot, but let's add this weight to that. WildBlue weighs 37 pounds, DirecWay/HughesNet, 57 pounds. THAT is a noticeable difference and something that you may wish to take into consideration.

Fewer limitations on the FAP?

All business Satellite Internet Providers utilize a policy referred to as the Fair Access Policy. There is a finite amount of bandwidth that can be used to transmit data and it needs to be shared by everyone. WildBlue uses a rolling 30-day FAP. As a new day comes on, an old day falls off. WildBlue's service packs each have specific download and upload limits. If you exceed the amount allotted, you will be throttled down to approximately 128kbps until you reach 80% of your FAP limit. The probability is that with normal internet usage you will not reach the FAP limit set by Wild Blue satellite internet service.

Our competitors use different methods for restricting the use of excessive bandwidth. One example of this is, when a user downloads 169 megabytes over the course of few hours, the FAP is activated. At that juncture, your speed is throttled down to 56kbps until your FAP bucket fills back up, usually a period of approximately 6 to 8 hours. Anyone who downloads software or large files can readily see that this method of controlling bandwidth severely restricts what one can download at one sitting.

WildBlue takes advantage of the latest technology.

Technically speaking WildBlue satellite internet has taken advantage of the latest technological advances in the satellite internet arena. Along with the Dish size, shape and weight, they have also decided to use ka band vs. ku band. The biggest advantage to Ka-band is there is just more frequency available. The Ka-band space has about twice the allocation and bandwidth as Ku-band.

More like a cable modem.

Another promising feature of Wild Blue Plan is using Modems, which are of DOCSIS 1.1 Standard Based. This same standard is in use for Cable Modems. Our competitors use the DVB-S format, which is not as robust. Adapting Modems that are DOCSIS 1.1 Standard Based, WildBlue is able to provide Quality Service and utilize bandwidth more efficiently. It allows WildBlue to see / evaluate traffic and flow towards better Service and Support.

Better technical support.

WildBlue’s technical support is 24/7 and located in United States. Therefore, there is no need for you to learn a new language. Customer Service and Technical Support make every effort to render complete assistance. The customer has the opportunity to move issues up the chain of command if necessary, as that chain is located on the premises. WildBlue satellite internet service commits callbacks to ensure that the customers are satisfied. This spares you from continued calling and receiving voice mail or the always frustrating "someone will call you back shortly." WildBlue also provides service via chat if you prefer that method. This way you can copy the transcripts for future reference.

WildBlue is confident that after exploring the options available in the Satellite Internet marketplace, you will agree that WildBlue satellite internet is the best choice when considering cost, reliability, security, features and benefits. We welcome the opportunity to be your Satellite broadband provider.




WildBlue and "Satellite Speed Internet" are trademarks of WildBlue Communications, Inc. Some content of this page may be copyrighted by WildBlue Communications, Inc. Downstream speed comparison between Pro Pack and 42 Kbps dial-up. Monthly fees refer to Value Pack. Prices subject to change. Call for details. Requires a clear view of the southern sky. Not available in all areas. Usage subject to WildBlue's Fair Access Policy. Speeds not guaranteed. Value Pack is up to 10x faster than dial-up. Equipment, monthly service fees, installation charges, taxes and minimum term commitments also apply. My Net LLC is an independent affiliate of WildBlue Communications. ©2005 WildBlue Communications, Inc. WildBlue, the WildBlue logo and Satellite Speed Internet are trademarks or registered trademarks of WildBlue Communications, Inc.